Upgrade your moving business with AI
Every customer enquiry answered accurately within minutes — 24/7 — with a fully itemised quote, reviewed before it sends. Stop losing leads to slow replies.
Works inside your Gmail · Human-reviewed drafts · UK · US · Canada · Australia · New Zealand & beyond
“Hi, I'm moving from a 2-bed flat in E1 to OX1next month. Roughly what would it cost?”
A complete quote, written for you
It reasons about each email individually, calls your live pricing and distance services, and writes responses that read as though a knowledgeable member of your team wrote them.
Instant, accurate quotes
Validates postcodes, extracts items from your catalogue, calculates volume, distance, surcharges and VAT, then calls your live pricing — a complete itemised estimate in minutes.
International moves, worldwide
Full international quoting — the local collection leg plus the overseas leg, with ports and shipping zones worked out automatically. Built for any destination with clear postcode mapping, not just one region.
Two emails, two audiences
A friendly customer estimate (a price range, never the exact total) and an exact itemised breakdown for your team — both from the same enquiry.
Lead qualification & alerts
Scores every lead and fires a warm-lead alert the moment one turns hot — once a phone number has been captured.
Round-the-clock responses
Replies ready within minutes of an email landing, day or night. The 9pm enquiry no longer goes cold by Monday morning.
Smart escalation
Damage reports, legal threats, refunds or urgent moves skip the AI entirely and go straight to a human with a holding reply.
Human review by default
Every customer reply is a Gmail draft. A person reviews and clicks send — the AI never emails a customer on its own.
Your pricing stays private
Explains each charge clearly but never reveals formulas, rate tables or fee structures — even when a competitor goes probing.
From enquiry to ready-to-send in four steps
The agent runs unattended inside your inbox. You only step in at the end — to review and send.
Reads every enquiry
It watches your Gmail inbox and picks up each new customer email automatically — no copy-paste, no app to open.
Builds the quote
Postcodes, items, volume, distance, M25 surcharges, VAT and your live pricing — all calculated end-to-end.
Writes both emails
A customer-facing estimate and an internal team breakdown, drafted in your company's voice.
You review & send
The draft lands in the right Gmail thread. You check it and hit send — you stay in control.
The AI is the easy part. Running it safely is the job.
Anyone can wire up a demo. We deliver the system around it — reliable, accountable, and tuned to how moving companies actually work.
Pennies per email, capped
Roughly 5–15p per email handled, with a daily spend cap you set. It pauses automatically if reached and resets overnight — no runaway bills.
Done for you, not DIY
We build, run, monitor and maintain the whole system. No code, no servers, no prompt-engineering for you to manage.
Update pricing in seconds
Change VAT, rates, surcharges or your item catalogue in a simple admin panel — the agent picks the changes up live, no code or restart.
Safe by design
Human review, escalation bypass, spend caps and strict pricing-secrecy are built in — the safety machinery a homemade build skips.
Built by someone who knows both the craft and the business
I'm Indunil Ranawake— a long-time motion designer turned software engineer, turned business founder. It's been a journey since 2001, and I've lost almost all my hair for it.
At Silkstone AI we help moving companies work smarter, not harder. We specialise in AI-powered automation that streamlines lead generation, customer communication, scheduling and operations — so moving businesses can focus on what they do best: serving their clients.
With a deep understanding of the moving industry and real expertise in AI, we build automation that drives growth. Local mover or nationwide brand — we're here to help you scale.
Our mission
- Reduce wasted time and manual tasks.
- Increase bookings and customer satisfaction.
- Give moving companies a competitive edge with cutting-edge technology.
See it on your own inbox
A 30-minute video call. We'll show you exactly how the agent quotes a real enquiry — and what it would take to run it for your company.